ECFMG
  • Houston Center
  • Houston, TX, USA
  • Full Time

ECFMG offers competitive compensation and excellent benefits including generous coverage for health, dental and vision insurance, 15% employer contribution to retirement, 100% tuition reimbursement, and many other great benefits. ECFMG is an equal opportunity employer.


The Clinical Skills Evaluation Collaboration (CSEC) Seeks an Assistant Center Manager in the Houston, Texas center.

CSEC, a collaboration of the NBME and ECFMG which administers the USMLE Step 2 Clinical Skills Examination for physician licensure, is seeking a talented, team-oriented individual to join the full-time professional staff as an Assistant Center Manager. Also, the Assistant Center Manager works collaboratively with the Center Manager and CSEC 3750 staff to ensure the quality and standardization of the USMLE Step 2 CS.

The Assistant Center Manager will assist the Center Manager on a daily basis in all aspects of administration and operations of the Clinical Skills Evaluation Center (CSEC).  They are responsible for all aspects of administration and operations of the Clinical Skills Evaluation Center in the absence of the Center Manager, consulting with the Center Manager in recruitment, hiring, training, supervision, and termination of Center staff, implementing systems for management of all CSEC administration paperwork including materials development, processing, distribution, and storage, and other duties assigned by the Center Manager

SKILLS

  • Strong management and leadership skills
  • Strong oral and written communication skills
  • Exceptional interpersonal skills
  • Excellent organizational skills and attention to detail
  • Multi-tasking abilities: operations, training, managing staff, analyzing, realtime problem solving
  • Basic mathematical skills and budget management
  • Conflict management skills
  • Strong telephone skills required

DUTIES

  • Assists in the management of the operation of the CSEC Center and administration of a standardized, secure examination.
  • Actively participates in Center Manager and Assistant Center Manager teleconferences.
  • Supervises all Center staff under the guidance and direction of the Center Manager to ensure that all responsibilities are performed to the expected standards.
  • Recruits, trains, supervises, and fosters the professional development of Center staff, including active participation in the annual review process.
  • Anticipates staffing needs and develops a staffing plan in partnership with manager.
  • Executes staffing plan thoroughly to ensure quality staff.
  • Periodically performs Administrator on Duty (AOD) and Trainer on Duty (TOD) roles to stay connected to the hands-on aspects of the exam and as necessary to cover the positions.
  • Coordinates examination materials under the guidance of the Assistant Director of Center Operations in communication with the Center Manager:
  • Oversees transfer of examinee patient notes to Central office.
  • Oversees documentation and transfer of Examinee concerns/incidents to Central office.
  • Implements systems for management and security of all CSEC Administration paperwork including: materials (training/exam-related), processing, distribution, and storage.
  • Tracks, maintains, and revises all CSEC administration and training materials, so that all knowledge and information is consistent and up-to-date.
  • Collaborates with other CSEC Assistant Managers to propose, edit, update, and distribute policies and procedures relative to management of all CSEC administration paperwork including materials development, processing, distribution, and storage in order to maintain standardization of present and future centers.
  • Works with the Center Manager to develop and recommend annual CSEC Center budgets.
  • Manages and tracks Center expenses within the approved budget under the guidance and direction of the Center Manager.
  • Recommends and implements emergency and security procedures for the exam administration and the Center.
  • Travels to other CSEC centers, off-site meetings, and conferences.
  • Maintains current knowledge of industry standards and trends.
  • Discusses medical topics including matters such as bodily functions, sexual matters, emotional and psychological issues as necessary.
  • Available to work evenings and weekends as required
  • Performs other duties as assigned by the Center Manager.

EXPERIENCE

  • 2+ years' management and supervision experience with professional level staff; or 2+  years' equivalent experience, including, but not limited to, staff recruiting, interviewing and scheduling; talent development; conducting performance evaluations; providing feedback/coaching; and performance management.
  • Ability to cultivate and lead teams/teamwork
  • Experience with Project Coordination and Management
  • Proficient level of computer skills in Microsoft Office
  • Experience working with people of all educational and experience levels.

EDUCATION

  • Bachelor degree preferred or equivalent in relevant leadership and managerial work experience.         
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